Bluesound Professional simplifies multi-zone audio at the Four Points by Sheraton Barcelona Diagonal.
Located on Barcelona’s iconic Avinguda Diagonal, the Four Points by Sheraton Barcelona Diagonal is a modern urban hotel where design, comfort and atmosphere are key elements of the guest experience.
Welcoming thousands of visitors from around the world each year, the hotel decided to upgrade its audio system across public and dining areas.
In collaboration with AV integrator Wipple and GAPLASA PRO, the official distributor of Bluesound Professional in Spain, a networked audio solution from Bluesound Professional was deployed, delivering high-quality sound, intuitive control and future-ready scalability throughout the property.
To improve audio across the reception, bar, lounge, gym, restaurant and outdoor terrace, outdated analogue speakers were replaced with three BSP1000 PoE active speakers, alongside four BCS300 in-ceiling pendant speakers.
Powered by the BluOS networked audio platform, a B400S network player acts as the system’s core, managing and distributing even coverage across up to four independent zones, allowing the hotel to tailor music in each area. The use of the Mood Media streaming service enables curated, brand-aligned music to be delivered throughout the hotel. A CP300 wall-mounted touch panel, located in the reception back office, provides centralized control of the system.
The main requirement was to simplify operation. Sound quality has improved across communal areas and everything can be managed from a single point. Each zone can be adjusted quickly and independently using the touch screen, even the rooftop gym, explains Albert Paya, Pro AV Sales Specialist at Wipple.
As the hotel operates 24 hours a day, it was essential that the installation caused minimal disruption to staff and guests. “The project was completed in just two days thanks to its network-based design and PoE-powered speakers”, says Paya. “Off-site preconfiguration also meant the solution was essentially plug-and-play once installed”.
Staff confidence has increased thanks to the platform’s intuitive interface, and technical issues have disappeared. “The previous system caused constant configuration problems and our technical team received calls at all hours”, recalls Paya. “Now, with the reliable Bluesound Professional system, there are no issues”.
“The previous system required much more cabling, which led to connectivity issues and made it difficult to manage”, adds Ricard Vilalta, integrator at Wipple. “This has been simplified, making it easier to add new speakers in the future”.
The speakers, discreet and modern in design, integrate seamlessly into the spaces, complementing the hotel’s contemporary style. Beyond aesthetics, balanced performance at low listening levels was a key consideration, especially for background music in communal areas. “In many spaces, music is played at low volume, so good low-frequency performance is essential”, explains Paya. “With this setup, the sound remains clear and balanced, creating the right atmosphere without being intrusive”.
Bluesound Professional stood out from the beginning as the most intelligent solution. It’s clear the products are designed for professional environments like this, delivering a reliable platform. And if we ever have questions, support is easy to access, adds Vilalta.
The project also benefited from the close collaboration between Wipple and GAPLASA PRO, providing key expertise throughout both the design and implementation phases.
Thanks to the results achieved, the installation enhances both the guest experience and staff wellbeing through intuitive operation and reliable performance. The solution supports daily hotel operations and helps create the right atmosphere in every space. With improved sound quality, simplified control and room for expansion, Bluesound Professional provides a solid, future-ready audio foundation.
In fact, satisfaction has been so high that further expansion is already planned. “We’ve been asked to install more speakers over the coming year, expanding the system and further improving the hotel’s atmosphere”, says Paya. “You couldn’t ask for better feedback”.
Networked audio is increasingly in demand in hotels because it is easier to deploy, more flexible and more cost-effective. As the industry moves away from analogue systems, projects like this show how Bluesound Professional meets the current needs of the hospitality sector, concludes Vilalta.
